By opting in, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Apex Law Firm at the phone number used when signing up. Message frequency varies. Consent is not a condition of any purchase. Msg & Data rates may apply. Reply HELP for help, STOP to cancel.
Privacy Policy:
We respect your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Opt-in data and consent will not be shared with any third party. We collect your mobile number only for providing requested services, such as customer care notifications or promotions. For further details, please see our full privacy policy: https://apexfirm.com/privacy-policy/
Ensure these templates are customized to fit the specific details of the company you're working with.
Specific Terms and Conditions for SMS Campaigns Example:
Company Name and Contact Info: Provide your company name and contact details (email, phone number).
Purpose: Explain that by opting into SMS communications, customers agree to receive various types of messages, including (but not limited to) account notifications, transaction updates, customer service messages, and general business-related communications. Example: “By providing your mobile number, you agree to receive automated text messages from [Company Name] regarding account updates, transactions, and customer service inquiries.”
Message Frequency: State the expected message frequency. If it varies by use case (e.g., transaction confirmations vs. regular updates), make this clear. Example: “Message frequency varies based on the type of communication requested.”
Pricing Disclosure: Mention "Message and data rates may apply," as required by CTIA and TCPA guidelines.
Opt-In/Opt-Out Instructions: Include how users can opt in and out. Example: “To opt out of future SMS messages, reply STOP at any time. For help, reply HELP.”
Consent Not a Condition of Purchase: State that providing consent is not a condition for purchasing services or products.
Links to Privacy Policy: Provide a link to your full privacy policy, which explains how customer data is collected and used.
Terms Updates: Notify users that terms may be updated and how they will be notified of such changes.
Specific Privacy Policy for SMS Campaigns:
Introduction: Clearly state your commitment to user privacy. Example: “At [Company Name], we are committed to protecting your privacy and ensuring the security of your personal information.”
Data Collected: Outline the type of data you collect, such as phone numbers, and why you collect it (e.g., for account updates, customer support, etc.). Example: “We collect your mobile phone number and any messages exchanged with us to provide services like account updates, customer notifications, or service alerts.”
How Data Is Used: Clearly explain how the data is used. Example: “Your data will be used to send you SMS messages related to [insert relevant use cases]. We will not share or sell your personal information to third parties for marketing purposes.”
Data Security: Include a section about how you secure their data. Example: “We use industry-standard practices to ensure the security of your personal information.”
Opt-Out Policy: Provide details on how users can opt out of communications and what happens to their data afterward. Example: “To opt out of SMS communications, reply STOP to any message or contact us at [email]. Your data will be removed from our SMS system, but may be retained for lawful purposes.”
Changes to Privacy Policy: Notify users of any changes to your privacy policy and how they will be informed of these changes. Example: “We may update this Privacy Policy occasionally. Changes will be posted on our website, and significant updates may be communicated via SMS.”
Contact Information: Include contact information for any privacy-related concerns or inquiries.
Example:
"By subscribing to [Company Name] SMS communications, you consent to receive messages for account updates, service alerts, and other business-related communications. Message frequency varies based on the services requested. Message and data rates may apply. To stop receiving messages, reply STOP at any time. For further details, visit our [Privacy Policy] and [Terms & Conditions]."
This template is flexible and can be adapted to any business or use case (customer service, notifications, transactional messages), ensuring it meets general legal and privacy requirements.